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Please check the box of the procedure you would use for dealing with a conflict between a parent & teacher:

1. First I would pray about it and ask God's guidance.

2. I would clarify the guidelines that I should follow from the administration.

3. I would attempt to resolve the conflict with the parent first by actively listening to their complaint.

4. I would then pray and brainstorm the best possible conflict resolution.

5. Hopefully the conflict can be resolved, but if not, I will ask for assistance from my superiors.

Please check the box of the procedure you would use for dealing with a conflict between a student & student:

1. Let the students calm down and help them to receive this calmness.

2. Have the students share with each other the issues they have and then check that each of them understand what the issue is.

3. After sharing encourage them to take responsibility for their actions and facilitate this by asking open ended questions.

4. Then we would brainstorm solutions together

5. Then they will choose a solution.

6. I would follow up and check for progress and express thanks.

Please check the box of the procedure you would use for dealing with a conflict between a teacher & student:

1. First recognize their emotions.

2. Briefly describe the problem with the students and share your positive intentions.

3. Then I would actively listen and seek first to understand the conflict.

4. I would share my perspective of the problem and the impact.

5. We would then work together on an action plan or next steps.

6. Finally I would encourage them to forgive each other and express thanks for calmly working out a solution.

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